BlueDerma (“we,” “us,” or “our”) is a skincare company that offers a variety of skin wellness products, including face washes, serums, moisturizers, scrubs, sunscreens, and toners. The Site provides information about our brand and enables users to shop our products online.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.
By using this Site, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of 18, you may use BlueDerma only with the involvement of a parent or legal guardian.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
We strive to ensure that the product descriptions, pricing, and availability on our website are accurate and up to date. However, we do not warrant that product descriptions or other content on this Site are error-free, complete, or current.
4.1 Placing Orders
When you place an order through our Site, you agree to provide current, complete, and accurate purchase and account information. All orders are subject to acceptance and availability.
4.2 Payment Terms
We accept various forms of online payment including credit/debit cards, net banking, UPI, and wallet payments. All prices are listed in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable taxes.
4.3 Order Confirmation
Once you place an order, you will receive a confirmation email. This confirmation does not guarantee product availability. If we are unable to fulfill your order, we will notify you and issue a full refund.
We aim to process and dispatch orders within 2–5 business days. Delivery timelines may vary depending on the shipping address and courier service. While we strive to meet estimated delivery dates, we are not liable for any delays caused by external factors.
Shipping charges, if applicable, will be clearly mentioned at checkout. We currently ship within India. International shipping options may be introduced in the future.
We want you to be satisfied with your purchase. Please review our return and refund policy below:
6.1 Eligibility
Returns are accepted only if:
The product was damaged during shipping
You received the wrong item
The product is unopened and in its original packaging
Requests for returns must be made within 7 days of receiving the order.
6.2 Refund Process
Once your return is approved, a refund will be issued to your original method of payment within 7–10 working days. Refund timelines may vary depending on your bank or payment provider.
We reserve the right to deny returns that do not meet our policy criteria.
All content on this Site, including but not limited to text, graphics, logos, images, product formulations, and software, is the intellectual property of BlueDerma and is protected by copyright, trademark, and other applicable laws.
You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the service or product without express written permission by us.
By using our Site, you agree:
Not to misuse or interfere with the Site’s operation
Not to use automated means (e.g., bots, crawlers) to access the Site
To provide accurate personal and payment information
To maintain the confidentiality of your account and password
You are solely responsible for all activities under your account.
You may submit reviews, comments, and feedback, provided that the content is not illegal, obscene, threatening, defamatory, or infringing on intellectual property rights.
By submitting content, you grant BlueDerma the right to use, reproduce, publish, and modify such content in any medium without compensation to you.
We reserve the right to remove or edit content that violates these Terms.
To the maximum extent permitted by law, BlueDerma, its affiliates, and employees will not be liable for any direct, indirect, incidental, or consequential damages resulting from:
Use or inability to use the Site
Use of our products without medical consultation
Errors or inaccuracies in product descriptions
Third-party links or services used in conjunction with our Site
You use our products and services at your own risk.
You agree to indemnify, defend, and hold harmless BlueDerma, its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of our Site or violation of these Terms.
We reserve the right to modify or update these Terms at any time. It is your responsibility to review this page periodically for changes. Your continued use of the Site constitutes acceptance of those changes.
Our Site may contain links to third-party websites. These links are provided for convenience only. BlueDerma has no control over and assumes no responsibility for the content, policies, or practices of any third-party sites.
We recommend reviewing their terms and privacy policies before engaging with them.
Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
By using our Site, you consent to the collection and use of your data in accordance with our Privacy Policy.
We reserve the right to terminate or suspend your access to the Site at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or BlueDerma.
If you have any questions or concerns regarding these Terms, please contact us at:
Blue Derma Customer Support
Email: info@bluederma.in
Phone: +91 995-853-3303
Address: Shop No.-T33, Pankaj Central Plaza, I.P.Extension,, Delhi, India 110092, Delhi, India, Delhi